Reservation Service

Home > Service Guide > Reservation Service
 
  Book Online
    Whenever, wherever, 24 hours a day!
Booking and ticketing is available with just few clicks on Jin Air website.
   
Book Online
     
 
  Book via Telephone
    Jin Air is operating customer service desk for booking and ticketing.
Contact Number and Business Hours
   82-1600-6200 (82-2-3660-6000)
   (06:00~20:00, Korean Standard Time)
     
 
  Purchase an e-Ticket
    e-Ticket is a new form of airline ticket that substitutes paper tickets. You can conveniently book and purchase e-tickets from Jin Air through the website or by telephone. Since all ticket information is stored in the e-Ticket system, you don’t need to worry about a lost or damaged ticket. Jin Air currently provides e-Ticket service for all international flights. The details of your e-Tickets will be sent to you in a form of "e-Ticket Itinerary&Receipt" by e-mail.
Legal Notice
  Check-In with e-Ticket
    Just print the “e-Ticket Itinerary&Receipt” and present it at the airport check-in counter where you will be given your boarding pass. Please keep the “e-Ticket Itinerary/Receipt” with you throughout your journey, as it may be required during check-in, immigrations or the customs' declaration process.
Check-in Process
  Reissue or Refund an e-Ticket
    Upon request, you must go through a specific procedure in order for an e-Ticket to be reissued or refunded. Please contact the location of purchase such as Jin Air customer service desk, website or travel agency.
  Fare regulation policy
    Reissue or refund regulations for international tickets may vary depending on the condition of purchase. Starting from May. 1 2016 booking & boarding flights, please note that charges are applied as below. For Special discount fare, only returning schedule change can be made, departure date change is not permitted.
   
Table of penalty information based on region and fare
Charge Routes America
(Honolulu)
Southeast Asia
Oceania(Guam/Saipan)
Japan/China/Taiwan
Fare type
Change of
schedule
Normal fare USD 50
(KRW50,000)
USD 30 / THB 1,100
PHP 1,500 / MYR 120
VND 690,000
USD 10 / JPY 1,000
HKD 100 / MOP 100
TWD 350 / CNY 100
Discount fare USD 100
(KRW100,000)
USD 50 / THB 1,800
PHP 2,500 / MYR 200
VND 1,150,000
USD 20 / JPY 2,000
HKD 200 / MOP 200
TWD 700 / CNY 150
Special D/C fare USD 120
(KRW120,000)
USD 80 / THB 2,900
PHP 3,900 / MYR 320
VND 1,825,000
USD 30 / JPY 3,000
HKD 250 / MOP 300
TWD 1,100 / CNY 200
Refund Normal fare USD 50
(KRW50,000)
USD 30 / THB 1,100
PHP 1,500 / MYR 120
VND 690,000
USD 10 / JPY 1,000
HKD 100 / MOP 100
TWD 350 / CNY 100
Discount fare USD 150
(KRW150,000)
USD 60 / THB 2,200
PHP 3,000 / MYR 240
VND 1,384,000
USD 30 / JPY 3,000
HKD 250 / MOP 250
TWD 1,100 / CNY 200
Special D/C fare USD 200
(KRW200,000)
USD 100 / THB 3,600
PHP 4,900 / MYR 400
VND 2,265,000
USD 70 / JPY 7,000
HKD 550 / MOP 550
TWD 2,400 / CNY 450
No-Show
(Refund after
departure)
Normal fare
Discount fare
Special Discount fare
Additional USD 100 fee to refund charge

Amount converted to THB 3,600 / PHP 4,900 /
MYR 400 / VND 2,265,000 / HKD 800 /
MOP 800 / TWD 3,400 / CNY 650 / JPY 10,000
    ※Normal fare : JINI PLUS, ECONO
  Discount fare : SAVE
  Special Discount fare : SUPER SAVER, ONLINE PROMO, SLIM JEANS, JIN MARKET
※Promo/sale fare names may vary for some promotions, please check the fare rule details
  while booking.