Article 1 (Purpose)
These provisions aim to prescribe Jin Air's and its users' rights, obligations,
and responsibilities in using Internet related services (hereafter "service")
offered at Jin Air's Internet website (websites operated by Jin Air including jinair.com
Article 2 (Definition)
① "Jin Air's website" means the virtual business site that Jin Air established
for offering information and/or services to users and enabling them to transact
goods or services by the use of information communication facilities such as computers
and information communication networks.
② "User" means members and/or non-members who receive offers from Jin
Air's service, pursuant to these provisions, and by connecting to Jin Air's website.
③ "Member" means those over fourteen (14) years old, who registered as
members of Jin Air by offering their personal information to Jin Air's website and
who receive the information provided by Jin Air and are able to continually use
services offered to them.
④ "Non-member" means those who use information and services offered by
Jin Air without being registered as members.
Article 3 (Clarification and Revision of Provisions)
① "Jin Air" provides notification of the contents of these provisions,
business name, name of representative, address, business registration number, and
declaration number for e-commerce sales on the front service page so that users
may be aware of them. However, contents of these provisions can be provided as a
link to the actual page.
② Jin Air may revise these provisions within the scope of committing no violation
of laws on regulations of provisions, basic laws on e-commerce, electronic signature
laws, laws on the promotion of information network use and information protection,
general consumer laws, and laws on consumer protection of e-commerce.
③ In the event of revising provisions, Jin Air shall provide notification of the
causes of revision and date of application, along with current provisions, on the
initial page beginning seven (7) days prior to the date of application through one
day before the date of application.
In case that the revision is unfavorable to the users, Jin Air shall provide the
information on the initial page beginning thirty day (30) days prior to the date
of application through one day before the date of application.
④ Revised provisions shall be applicable to users registered as members before the
revision as far as the revised provisions do not violate related laws. However,
with regard to users who clearly notified refusal of the application of the revised
provisions during its notification period, Jin Air shall apply provisions before
revision to those users.
⑤ With regard to items which are not described in these provisions and interpretation
of these provisions, they will follow laws on consumer protection of e-commerce,
laws on regulation of provisions, consumer protection directives in e-commerce,
related laws, and/or customary practices.
Article 4 (Offer of Service)
① Information and services related to airline tickets and travel.
② Contracts such as airline ticket purchase
③ Other work designated by Jin Air.
Article 5 (Interruption of Service)
① Jin Air may temporarily suspend the offering of service on the website in the
event of the maintenance, repair, exchange, breakdown, or interruption of information
communication facilities such as computers.
② With regard to the interruption of service on the website of Clause 1, Jin Air
shall notify users in a way stipulated in Article 8.
③ Jin Air shall not compensate for damages to users or a third party in the event
that service is temporarily interrupted due to causes stipulated in Clause 1 unless
such damages are caused by either intentional or major fault of Jin Air.
Article 6 (Member Registration)
① Users may apply for member registration by expressing that they consent to these
provisions after filling out member information.
② Jin Air shall register users as members except for the following cases:
1. In the event that those applying for member registration lose member qualification
pursuant to Clause 4, Article 7 of these provisions. However, Jin Air will make
exceptions for those who have passed three (3) years in time after losing member
qualification and received approvals for re-registration.
2. In the event that there is fault, omission of description, or misspelling.
3. In the event that it is estimated to be extremely difficult to register as a
member in terms of technology.
③ The period of establishing the membership registration shall begin when a member
acquires the approval of Jin Air.
④ In the event that a member has any changes in registration as described in Clause
1, Article 13, the member should notify Jin Air of those changes by e-mail or in
a similar way.
Article 7 (Withdrawal from Membership and Loss of Qualification)
① Any member may require withdrawal from membership at any time and Jin Air shall
instantly answer the request.
② In the event that a member falls under the following, Jin Air may limit or suspend
the use of service.
1. In the event that a member wrote down false information or made more than two
2. In the event that a member did not fulfill the obligation to pay for an airline
purchased at the Jin Air website.
3. In the event that a member inhibits others use of the Jin Air website or threatens
violates an e-commerce order, such as illegal use of others' personal information.
4. In the event that a member acts against laws that these provisions prohibit,
orders or customs, by using the Jin Air website
③ In the event that Jin Air limits or suspends the use of service, Jin Air shall
provide notification of the causes, date, and terms by e-mail, telephone, or letter
to users. However, if urgent limitation or suspension is needed, Jin Air shall provide
notification after taking such actions
④ If, after Jin Air limits or suspends the use of service, the cause of such actions
becomes repetitive or is not be corrected within thirty (30) days, Jin Air may deprive
the member concerned of membership.
⑤ In the event that Jin Air deprives a member of membership, member registration
shall be removed, and the member concerned shall be notified of that prior to the
⑥ Jin Air shall not be liable for any losses incurred by the suspension of the use
of service and deprivation of member qualification.
Article 8 (Notification to Member)
① In the event that Jin Air gives notice to a member, Jin Air shall provide notification
to the e-mail address offered by the member.
② In the event that Jin Air gives notice to unspecific numerous members, it shall
display the notice for more than one (1) week, which is equivalent to an individual
notice. However, this notice period could be diminished or omitted in case of unavoidable
circumstances. Jin Air shall give an individual member notice on items that might
significantly affect a transaction of that member.
③ However, Jin Air may reduce the period prescribed in Clause 2 or omit the notice
entirely if occasion requires.
Article 9 (Application for Purchase)
Users may apply for the purchase of airline ticket by the use of the following as
determined by Jin Air.
① Entering name, address, and contact information.
② Selection of goods and services
③ Selection of means of payment.
④ Indication of the consent to the collection of personal information and regulation,
legal notice and provision (ex: clicking a mouse).
Article 10 (Establishment of Purchase Contract)
① Jin Air may not approve the application for purchase by ways stipulated in Article
9 in the event of the following:
1. In the event that there is any false information, omission of record, or misspelling
2. In the event that it is estimated that the approval for the application for purchase
may significantly lead to damages in terms of sales or technology.
3. In the event that purchased amount is abnormal compared to socially accepted
② The contract shall be deemed to be entered into when the approval of Jin Air reaches
a user in the form of confirmation of receipt in Clause 1, Article 12.
③ Confirmation of user’s purchase request, possibility of purchase, correction/cancellation
of purchase request will be included in the indication of intention of Jin Air’s
Article 11 (Payment Methods)
Payment methods for goods and/or services purchased at the Jin Air website can be
made by one of the following methods.
① On-line transfer to a bank account.
② Credit card payment.
③ Other payment methods specified by Jin Air.
Article 12 (Notice of Confirming Receipt. Changes and Cancellation of Application
① Jin Air shall notify a user of the confirmation of receipt in the event that there
is an application for purchase.
② In the event that a user who received the notice of confirmation of receipt does
not agree with the notice, the user can request changes and/or cancellation immediately
after receiving the notice of confirmation of receipt and Jin Air shall comply with
③ As long as it is an affordable situation, Jin Air shall handle as user’s request
when changes and/or cancellation of notice of confirmation is received.
④ Regarding this article, notice of change and cancellation, refund or additional
collection will be followed by ‘Jin Air General Conditions of Carriage’.
Article 13 (Personal Information Protection)
① Jin Air shall collect minimum information needed for service provision and fulfillment
of purchase contract when user information is collected. Collected personal information
under user consent will be defined by ‘Jin Air Privacy Statement’
② When collecting user’s personal information, Jin Air shall request proper consent.
However, in events stated below, the consent shall be exempted.
1. In the event that certain provision is stated in the law.
2. In the event that personal information is needed for fulfillment of service usage
contract but to request a common consent is difficult for economic or technical
3. In the event that it is needed to settle the fares for service provision.
③ Provided personal information can not be overused beyond purpose boundary or be
given to third parties without proper consent of the user. In such case, Jin Air
shall be responsible for any damage. However, in events stated below, responsibility
shall be exempted.
1. In the event that certain provision is stated in the law.
2. In the event that it is needed to settle the fares for service provision.
3. In the event that minimum personal information (name, address, phone number)
is given to the shipping company for shipping purpose.
4. In the event that information is given for statistics, research and market survey
purpose and in a way where personal identification is not possible.
④ In case user’s consent is needed under Clause 2 and 3, Jin Air shall provide information
on person in charge of personal information management (position, name, phone number,
other contact information), collection and usage purpose of the information, details
related to third party provision (subject of provision, purpose of provision, provided
information) on Jin Air website.
⑤ User can always withdraw consent provided to Clause 2 and 3. User can also request
to inspect or correct their personal information. When such request is received,
Jin Air is liable to take necessary action without delay. In case user request correction
of information, Jin Air shall not use personal information until correction is made.
⑥ Jin Air shall be responsible for indemnity of user’s damage when leakage, loss,
theft and/or alteration of personal information, including information on credit
card or bank account, occur. However, in events stated below, responsibility shall
1. In the event that alteration is caused by user’s intention or gross negligence.
2. In the event that alteration is caused when user has provided their information
to others or has entrusted usage of their information.
3. In the event that user has stated false information in the request of indemnity.
4. in the event that user has given false statement or does not cooperate for Jin
Air’s request to identify the alteration damage.
⑦ When purpose of collected personal information is achieved, Jin Air shall destroy
concerned information without delay.
follow Jin Air Privacy Statement.
Article 14 (Obligation of Jin Air)
① Jin Air shall not act against laws and these provisions, or good public order
and morals, and will strive to offer stable service and goods pursuant to these
② Jin Air will be equipped with a security system for protecting users personal
information (including credit information), so that users can safely use services.
③ With regard to goods and services of Jin Air, in the event that users are damaged
by unfair indication or advertisement of Jin Air pursuant to laws on the fairness
of indication or advertisement in Article 3, Jin Air may compensate for the damages.
④ Jin Air shall not e-mail an advertisement for profit-making against the will of
Article 15 (Obligation for Member ID and Password)
① Members are liable for managing their ID and password, with the exception of Article
② Members should not allow a third party to use their ID or password.
③ In the event that a member becomes aware that a third party steals their ID and
password or uses them, the member should immediately notify Jin Air and follow the
direction of Jin Air.
Article 16 (Obligation of Users)
Users should strictly obey these provisions and related laws and should not be allowed
to do the following.
① Record false information in application or changes.
② Voluntarily change information displayed on the Jin Air website.
③ Perform acts of transmitting or displaying information or computer programs that
Jin Air does not allow without permission.
④ Violate intellectual property rights, including works of Jin Air and a third party.
⑤ Perform acts of violating or impeding the honor and privacy of Jin Air and a third
⑥ Perform acts of transmitting, disclosing, or displaying information that goes
against good public orders and morals such as obscene or violent messages of image
Article 17 (Relationship Between Jin Air Website and a Related Website)
Related website can be defined as websites connected to Jin Air website with hyperlinks
(Including characters, pictures and movie clips). Jin Air shall not be liable for
guarantee of transactions by users made for goods and services independently offered
by the related website in the event that such intention is stated on the front service
page of related website or on a pop up page when connecting to the related website
Article 18 (Reversion of Copyright and Limitation of Use)
① Copyright and other intellectual property rights of work prepared by Jin Air shall
be reverted to Jin Air.
② Users should not use information acquired in using the Jin Air website for profit-making
nor make a third party use that information by way of copying, transmission, publication,
distribution, or broadcasting without prior consent of Jin Air.
Article 19 (Settlement of Dispute)
① Jin Air shall establish and operate a committee for the compensation of damages
reflecting fair opinions or claims by users and shall compensate for the damages.
② Jin Air shall promptly and properly cope with claims and/or opinions offered by
users. However, in the event that prompt settlement is not available, it shall provide
notification of the cause and date of settlement immediately.
③ Jin Air may follow the reconciliation of the committee on an e-commerce dispute,
which is established on the basis of basic e-commerce laws and their enforcement
rules, in the event of the occurrence of an e-commerce dispute between Jin Air and
Article 20 (Competent Court and Proper Law)
① Jin Air shall file a lawsuit on an e-commerce dispute, which may occur between
Jin Air and users, to the Seoul District Court.
② The law of Republic of Korea shall be applied to an e-commerce lawsuit between
Jin Air and users.
Article 1 (Validity of Provisions)
These provisions shall be effectuated as of June 15, 2008 and they shall be applied
to those who became members before the establishment of these provisions.